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    Appendices

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    Article summary

    Appendix 1 - Challenges and Barriers Faced


    Graph 1 - Areas of operations worst hit by the pandemic 

    Graph 2 - Major barriers facing your operations as a result of Covid-19

    Appendix 2 - Actions Taken During or Since the Pandemic


    Graph 1 - Changes made to the business model, in terms of making the most out of digitalization

     

    Graph 2 - Letting go of physical workspace to accommodate a virtual workspace

    Appendix 3 - The New Normal - More Digital


    Graph 1 - Has using technology because of the pandemic been a blessing (boon) or a problem (bane) to your business?

    Appendix 4 - References

    1. Viswanath, P. & Dadrawala, N., 2004. ‘Philanthropy and Equity: The Case of India’, Global Equity Initiative, Harvard University. Retrieved from: https://www.cbd.int/financial/charity/india-phequity.pdf 

    4. Das, B. M., Tinsley, E., Khan, A. I., 2020. ‘Can social enterprises help with an inclusive recovery?’, World Bank Blogs, [online]. Available at: https://blogs.worldbank.org/sustainablecities/can-socialenterprises-help-inclusive-recovery

    5. Ganesh, U., Menon, V., Kaushal, A. & Kumar, K., 2018. ‘The Indian Social Enterprise Landscape Innovation for an Inclusive Future’, Bertelsmann Stiftung. Retrieved from: https://www.bertelsmannstiftung.de/fileadmin/files/user_upload/201810_The_Indian_Social_Enterprise_Landscape_Study_ EN.pdf

    7. Press Trust of India, 2021. ‘Online transactions grew 80% in 2020 driven by tier 2, 3 cities: Razorpay’, Business Standard. Retrieved from: https://www.business-standard.com/article/economypolicy/online-transactions-grew-80-in-2020-driven-by-tier-2-3-cities-razorpay-121011201085_1.html

    8. ‘New World: The Future is Virtual’, NASSCOM, 2021. Retrieved from: https://nasscom.in/sites/ default/files/media_pdf/Digital-acceleration-Deep-tech-adoption%2C-driving-steady-growth-forIndia%E2%80%99s-tech-start-up-ecosystem-in-2021_NASSCOM-Zinnov%20report_1.pdf 

    9. ‘COVID-19: Examining the Impact of Lockdown in India after One Year’, Engage, Economic and Political Weekly, 2021. Retrieved from: https://www.epw.in/engage/article/covid-19-examining-impactlockdown-india-after-on 

    14. Gligor, D., Bozkurt, S., Gölgeci, I., & Maloni, M. J. (2020). Does supply chain agility create customer value and satisfaction for loyal B2B businesses and B2C end-customers? International Journal of Physical Distribution & Logistics Management.

    17. Nicola, M., Alsafi, Z., Sohrabi, C., Kerwan, A., Al-Jabir, A., Iosifidis, C., ... & Agha, R. (2020). The socio-economic implications of the coronavirus pandemic (COVID-19): A review. International journal of surgery, 78, 185-193.

    19. Satar, M. S., & John, S. (2016). A conceptual model of critical success factors for Indian social enterprises. World Journal of Entrepreneurship, Management, and Sustainable Development. 

    20. Rahdari, A., Sepasi, S., & Moradi, M. (2016). Achieving sustainability through Schumpeterian social entrepreneurship: The role of social enterprises. Journal of Cleaner Production, 137, 347-360.

    21. Donthu, N., & Gustafsson, A. (2020). Effects of COVID-19 on business and research. Journal of business research, 117, 284-289

    22. Sangem, M. (2020). Challenges for women entrepreneurs in the wake of COVID-19 pandemic. Journal of Interdisciplinary Cycle Research, 12(11), 279-284. 

    25. Goyal, S., Agrawal, A., & Sergi, B. S. (2020). Social entrepreneurship for scalable solutions addressing sustainable development goals (SDGs) at BoP in India. Qualitative Research in Organizations and Management: An International Journal 

    28. Radjou, N., Prabhu, J., & Ahuja, S. (2012). Jugaad innovation: Think frugal, be flexible, and generate breakthrough growth. John Wiley & Sons.

    29. Giustiniano, L., e Cunha, M. P., Simpson, A. V., Rego, A., & Clegg, S. (2020). Resilient leadership as paradox work: notes from COVID-19. Management and Organization Review, 16(5), 971-975

    30. Sarkar, S., & Clegg, S. R. (2021). Resilience in a time of contagion: Lessons from small businesses during the COVID-19 pandemic. Journal of Change Management, 21(2), 242-267

    33. Chanana, N. (2021). Employee engagement practices during COVID‐19 lockdown. Journal of public affairs, 21(4), e2508. Mukherjee, A., Bandopadhyay, G., & Chatterjee, S. S. (2021).

    39. Sood, K., 2020. ‘The exponential growth of social entrepreneurship in India’, YourStory. Retrieved from: https://yourstory.com/socialstory/2020/06/exponential-growth-social-entrepreneurship-india/amp 

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